Return and Refund Policy
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Econstra Business Consultants LLP, Tower – B3, Unit No – 826, Tech Park, Sohna Road, Sector – 49, Gurgaon, Gurgaon, Haryana, 122001.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to EconStra, accessible from https://econstra.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@econstra.com
- By phone number: 9667503047
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
The following Goods cannot be returned:
- The supply of service made to Your specifications or clearly personalized.
- The service is not suitable for refund if it does not provide you result after applying thoroughly and in timely manner.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Unfortunately, services on sale/discount cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Gifts
If the service were marked as a gift when purchased you can not ask refund for the gift item(s).
If the service weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@econstra.com
- By phone number: 9667503047